Cancellation Policy

eyelash extension needs. We are committed to providing you with exceptional service. Please carefully review the following policy and agreement, which outlines important information related to your eyelash extensions. --- ### 1. **Consultation Requirement** - Every client must undergo a comprehensive consultation prior to the application of eyelash extensions. This helps us understand your eyelash goals, lifestyle habits, and any potential concerns. ### 2. **Health and Safety** - Clients must disclose any medical conditions, eye infections, allergies, or sensitivities that might be affected by eyelash extensions. - For first-time clients, a patch test is recommended 24-48 hours prior to the full application to minimize the risk of allergic reactions. ### 3. **Application Process** - Our professional technicians are trained to select the best extensions to suit your eye shape and desired look. - The application process time will vary depending on the style chosen, typically taking 1.5 to 2.5 hours. ### 4. **Aftercare Commitment** - Proper aftercare is critical to maintaining the quality and longevity of your eyelash extensions. - Our technicians will provide a detailed aftercare guide, which includes recommendations such as avoiding oil-based products, not pulling or rubbing your extensions, and regularly cleaning them with a specified cleanser. ### 5. **Maintenance and Refills** - For best results and continuous lashes, we recommend refills every 2-3 weeks. - Refills are only offered if there are at least 50% of the original extensions remaining. ### 6. **Cancellation and Rescheduling Policy** - Please provide at least 24 hours' notice for any cancellations or rescheduling. - Cancellations with less than 24 hours' notice may incur a fee. ### 7. **Non-Refundable Policy** - Given that eyelash extensions are a personalized service, all sales are final. Refunds are not provided, but your satisfaction is a priority. - If any issues arise with your extensions, we encourage you to contact us within 48 hours to address your concerns. ### 8. **Liability Waiver** - By opting for our eyelash extension service, you accept full responsibility for any risks, including potential allergic reactions that may occur during or after the service. - Eazy iBrows & Hair Salon and its staff are not liable for any reactions or damage caused by failing to follow pre- and post-treatment advice. --- **Acknowledgment of Agreement:**

Contact Details

• 8915 Bandera Road, San Antonio, TX, USA

  +12109149313

  sabsam1360@gmail.com