Cancellation Policy

Welcome to Eazy iBrows & Hair Salon! We are excited to work with you to achieve your desired hair color and highlight results. Please review the following policy, which outlines important information about our services. Your understanding and agreement are necessary before we commence any hair color treatments. --- ### 1. **Consultation Requirement** - A thorough consultation is required before any hair color or highlight service. This allows us to assess your hair's current condition and understand your vision for the service. - During this consultation, our stylists will offer professional advice on suitable color options, methods, and aftercare. ### 2. **Potential Outcomes and Expectations** - Individual results may vary depending on factors like previous hair treatments, hair type, and condition. - Our team is dedicated to setting realistic expectations. Goals that require significant change may need multiple sessions to maintain the health of your hair. ### 3. **Hair History Disclosure** - Accurate and complete disclosure of your hair history is essential for effective service planning. - Eazy iBrows & Hair Salon is not responsible for adverse outcomes due to undisclosed chemical treatments, such as previous colors, relaxers, perms, or keratin treatments. ### 4. **Patch Test and Sensitivity** - We recommend a patch test at least 24-48 hours prior to your treatment to identify any potential allergic reactions. - If you choose to decline this test, you accept the risk and absolve the salon from liability regarding allergic reactions. ### 5. **Commitment to Aftercare** - For optimal results and longevity of your color treatment, our stylists will provide specific aftercare instructions and recommend suitable products. - Adhering to these aftercare recommendations is essential for maintaining color vibrancy and hair health. ### 6. **Service and Adjustment Policy** - Should you have any concerns with your hair color service, please contact us within 7 days for a complimentary adjustment. - Adjustments are portfolio limited to original consultation and desired outcome discussions. ### 7. **Payment and Refund Policy** - Payment is due upon completion of the service. - Refunds are not issued for hair color services. However, we are committed to resolving any service issues within the stipulated adjustment period. ### 8. **Cancellation Policy** - A minimum of 24 hours' notice is required for cancellations or rescheduling. Fees may apply

Contact Details

• 8915 Bandera Road, San Antonio, TX, USA

  +12109149313

  sabsam1360@gmail.com